Privacy Policy

This Privacy Policy explains how Whitewhale VPN (referred to as "this Service" or "we") handles personal information when you use our mobile application and related clients (referred to as "the App"). We process only the information needed to provide secure and stable VPN access and protect your privacy within this policy.

When you download, open, or use the App, the system may process necessary operational data, including your Internet Protocol (IP) address, device operating system version, in-app paths, connection status, and usage duration. To recommend suitable nodes and improve stability, we may use approximate device location. This information is used for: 1. Node recommendations based on Whitewhale VPN route availability; 2. Performance optimization through anonymized aggregate data; 3. Service communication such as important updates, security notices, and account messages.

We transmit aggregated anonymized data to necessary third-party service providers (such as Google Play Services and Firebase) only for crash analysis, statistics, and feature improvement. Except in the following cases, we do not share personal information with third parties: 1. Compliance with applicable law, regulatory requirements, or valid legal process; 2. Protection of users, the public, or platform security; 3. Cooperation with service providers bound by confidentiality obligations. You may stop new data processing by uninstalling the App through your device's standard process.

User-provided data is retained during the service period and for a reasonable retention period afterward. To cancel your account or delete personal information, contact our privacy team at [email protected]. The App is not intended for children under 13; if we discover such information was collected by mistake, we will delete it as soon as practical. Guardians may contact us through the same email. We use physical, electronic, and administrative safeguards, but no internet service can guarantee absolute security.

This Privacy Policy may be updated due to regulatory requirements, product changes, or operational adjustments. Please review this page regularly. Continued use after an update means you accept the revised policy. This policy takes effect on October 4, 2025. If you have questions about Whitewhale VPN data processing, contact us by email at [email protected].